Return and Refund Policy

Last updated: October 02, 2024 Thank you for shopping at Intelight Nigeria Limited. If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Intelight Nigeria Limited, Plot 2 Adesola street,Off Ago Palace Way, Okota, Lagos.
• Goods refer to the items offered for sale on the Service.
• Orders mean a request by You to purchase Goods from Us.
• Service refers to the Website.
• Website refers to Intelight Nigeria Limited, accessible from https://www.intelightnigeria.com
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 2 days with providing a reason for doing so. In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

• By email: intelight.ng@gmail.com
• By visiting this page on our website: https://intelightnigeria.com/contact-us
• By phone number: +234 806 995 0004

We will reimburse You no later than 7 days from the day on which the cancellation is initiated. We will use the same means of payment as You used for the Order.

Conditions for Returns

We do not offer refunds or accept returns and/or exchanges except for damaged (at the point of delivery) or lost parcels. We urge you to carefully inspect your package upon delivery to ensure the items are intact. In the unlikely event that the item(s) ordered is damaged, please DO NOT accept the item(s) and contact us within 24 hours by telephone or email. We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion. Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: intelight.ng@gmail.com
• By visiting this page on our website: https://intelightnigeria.com/contact-us
• By phone number: +234 806 995 0004